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Privacy Policy

Last updated: September 2026

Volt Edge Electrical (“Volt Edge Electrical”, “we”, “us”, or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect personal information when you visit voltedgeelectrical.ie (the “Website”) or contact us.

This policy is issued in accordance with the General Data Protection Regulation (GDPR) and the Irish Data Protection Act 2018.

1. Who We Are

Volt Edge Electrical is a Dublin-based industrial electrical company. We are the data controller responsible for your personal information collected through this Website.

Contact details:

  • Email: office@voltedgeelectrical.ie
  • Phone: 087 174 6365

2. Information We Collect

We collect personal information in the following ways:

Contact form submissions When you submit an enquiry through our Contact page, we collect the information you provide, which may include your name, email address, phone number, and the content of your message.

Direct contact If you contact us by phone, email, or WhatsApp, we collect the information you share with us during that communication, such as your name, contact details, and the nature of your enquiry.

Website usage data We do not currently use analytics or advertising tracking tools (such as Google Analytics, Google Ads, or Meta/Facebook Pixel) on this Website. Any strictly necessary cookies used to operate the site are covered separately in our Cookies Policy.

3. How We Use Your Information

We use the personal information we collect to:

  • Respond to your enquiries and quote requests
  • Provide, manage, and deliver our electrical and containment services
  • Maintain records of our communications with you
  • Comply with our legal and regulatory obligations

4. Legal Basis for Processing

We process your personal information on the following legal bases:

  • Consent: when you voluntarily submit a contact form or message us
  • Legitimate interest: to respond to enquiries and operate our business
  • Contract: where processing is necessary to provide a quote or deliver a service you’ve requested
  • Legal obligation: where we’re required to retain records (e.g. for tax or insurance purposes)

5. Sharing Your Information

We do not sell or rent your personal information to third parties. We may share your information with:

  • Trusted service providers who help us operate the Website or run our business (e.g. website hosting, email providers), who are bound by confidentiality obligations
  • WhatsApp (owned by Meta Platforms Ireland Limited), if you choose to contact us via our WhatsApp link – this communication is subject to WhatsApp’s own privacy policy
  • Regulatory or legal authorities, where required by law

6. Data Retention

We retain personal information only for as long as necessary to fulfil the purposes described in this policy, or as required by law (for example, financial and tax records). Enquiry and contact records are typically retained for [insert retention period, e.g. 2 years] unless a longer period is required.

7. Data Security

We take reasonable technical and organisational measures to protect your personal information against unauthorised access, loss, misuse, or alteration. However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

8. Your Rights

Under GDPR, you have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate or incomplete information
  • Request erasure of your personal information
  • Object to or restrict how we process your information
  • Request a copy of your data in a portable format
  • Withdraw consent at any time, where processing is based on consent

To exercise any of these rights, contact us at office@voltedgeelectrical.ie.

If you’re not satisfied with how we’ve handled your information, you have the right to lodge a complaint with the Data Protection Commission (Ireland):

  • Website: www.dataprotection.ie
  • Phone: 1800 437 737
  • Address: 21 Fitzwilliam Square South, Dublin 2, D02 RD28

9. Children’s Privacy

Our Website and services are intended for business use and are not directed at children. We do not knowingly collect personal information from children.

10. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal or regulatory reasons. Any changes will be posted on this page with an updated “Last updated” date.

11. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us:

    • Email: office@voltedgeelectrical.ie
    • Phone: 087 174 6365